Commonwealth Bank, Temu and HCF among those named at this year’s Shonky awards

<p>Choice’s annual list also includes the entire energy retail sector for allegedly hoodwinking customers with confusing prices</p><ul><li><p>Get our <a href="https://www.theguardian.com/email-newsletters?CMP=cvau_sfl">breaking news email</a>, <a href="https://app.adjust.com/w4u7jx3">free app</a> or <a href="https://www.theguardian.com/australia-news/series/full-story?CMP=cvau_sfl">daily news podcast</a></p></li></ul><p>Commonwealth Bank is the recipient of “a special prize” in Choice’s 2025 Shonky awards for <a href="https://www.theguardian.com/australia-news/2025/aug/13/cba-record-cash-profit-commonwealth-bank-of-australia">failing its low income-customers</a>, with the consumer advocacy group singling out Australia’s biggest bank for charging the cohort a collective $270m in unfair fees.</p><p>“When Asic caught a number of major banks charging low-income customers with excessive fees this year, CBA stood out from the pack,” said Choice’s CEO, Ashley de Silva.</p> <a href="https://www.theguardian.com/lifeandstyle/2025/nov/04/commonwealth-bank-temu-hcf-shonky-awards-2025">Continue reading...</a>