Staysure wants £30 to amend travel insurance policy that cost £75

The Guardian 1 min read 12 hours ago

<p>I tried to change medical declaration owing to biopsy, but insurer said it would make two £15 charges</p><p><strong>When I rang my travel insurer Staysure to amend the medical declaration on my annual policy, I was told I would be charged £15 for the call and needed to make the change via the web portal. Yet a pop</strong><strong>up message had instructed me to call when I tried to amend the policy online.</strong></p><p><strong>I wanted </strong><strong>to inform </strong><strong>it of a biopsy I had just undergone and I now face a second £15 charge when I call with my results. A total of £30 for two phone calls to update a £75 policy seems preposterous.<br>
CW,</strong><em><strong> London</strong></em></p> <a href="https://www.theguardian.com/money/2025/sep/29/staysure-wants-30-to-amend-travel-insurance-policy-that-cost-75">Continue reading...</a>
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