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Travel FX slow to refund £1,500 after Singapore dollars failed to show

The Guardian 1 min read 3 hours ago

<p>Currency firm insisted I had to wait for Royal Mail to investigate, forcing me to buy another £1,500 elsewhere</p><p><strong>I ordered £1,500-worth of Singapore dollars from Travel FX on 5 July.</strong></p><p><strong>The money was taken out of my account and delivery was supposed to be the next day by Royal Mail. The money never arrived and Travel FX insisted that, as it was with Royal Mail, it was out of </strong><strong>its hands.</strong></p> <a href="https://www.theguardian.com/money/2025/sep/30/travel-fx-slow-to-refund-1500-pounds-singapore-dollars-currency-firm-royal-mail">Continue reading...</a>
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