Metro Bank’s credit file markers are adding to the pain of our son’s death

<p>Bank refuses to remove late payment markers after we were twice late repaying our mortgage in last months of his life</p><p><strong>Our 19-year-old son died in July after a long illness. The last years of his life were very difficult as we tried to support him while keeping life as normal as possible for our other children.</strong></p><p><strong>Amid the stress, we were late with two repayments on our mortgage with Metro Bank in February and March. Since April we have been fully up to date.</strong></p> <a href="https://www.theguardian.com/money/2025/nov/10/metro-bank-credit-file-late-payment-markers">Continue reading...</a>