Microsoft sued for allegedly misleading millions of Australians with its AI pricing

<p>Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscription</p><ul><li><p><a href="https://www.theguardian.com/australia-news/live/2025/oct/27/epbc-environment-laws-ai-copyright-lobbying-transparency-federal-parliament-anthony-albanese-asean-sussan-ley-murray-watt-ntwnfb">Follow our Australia news live blog for latest updates</a></p></li><li><p>Get our <a href="https://www.theguardian.com/email-newsletters?CMP=cvau_sfl">breaking news email</a>, <a href="https://app.adjust.com/w4u7jx3">free app</a> or <a href="https://www.theguardian.com/australia-news/series/full-story?CMP=cvau_sfl">daily news podcast</a></p></li></ul><p>When Microsoft told customers it was jacking up the price by 45% for its office suite, it gave them two options: accept the price for the product – and it’s AI add-ons – or cancel.</p><p>According to Australia’s consumer watchdog, the tech giant allegedly failed to share that a third option was available – pay the same lower price and opt out of the AI, named Copilot, in Microsoft 365.</p> <a href="https://www.theguardian.com/australia-news/2025/oct/27/microsoft-sued-allegedly-misleading-millions-australians-ai-pricing-ntwnfb">Continue reading...</a>